COVID INFORMATION

ABOUT CORONAVIRUS

At this difficult time for small businesses, especially independent restaurants and bakeries, we deeply appreciate your support. Your purchases are keeping our staff employed and our doors open. Thank you. 

 

UPDATE

Our counter, indoor dining rooms and outdoor patio are open for full service dining. In addition our entire breakfast and lunch menus are available for take out and local delivery. Please visit us online to order, or call us at 505-984-1980.

 

NEW PROTOCOLS

Our goal is to serve you healthy food and baked goods in the safest possible manner and minimize the risk of transmission of  COVID-19. We want to be confident that you can trust in the Chocolate Maven. 

We have implemented numerous protocols to make sure you can trust The Maven for the healthiest food and service.  

 

These include:

VACCINES

We are proud that 91% of our staff is already fully vaccinated, so you can feel safe coming. 

DELIVERY

The Chocolate Maven will bring it to you! We have implemented same day delivery of breakfast, lunch, brunch and our in-stock baked goods available here. For custom bakery orders and shipping click here.

CURBSIDE PICK UP

Place your order online or over the phone. When you are here in the parking lot just call us and we will cheerfully bring your order to your car. 

REDUCED INDOOR SEATING

All tables are six feet apart. Although we have reduced seating, we still have plenty of capacity.

MASK PROTOCOL

Our policy is for unvaccinated guests to wear non-woven masks while inside our facility, except when actively dining. Our staff wear masks around the clock. 

 

INCREASED DISINFECTING

We have implemented ongoing cleaning of food contact and public use surfaces throughout the customer and and kitchen areas, using food grade sanitizer approved for food contact surfaces. We use extra care in the high use areas such as the front counter, door handles and bathrooms. 

 

HANDWASHING, GLOVES & MASKS

Chocolate Maven team members maintain a strict code of hand washing combined with use of disposable gloves. Face masks are worn by the entire Maven team, from office to delivery.

 

MENUS  

We have implemented single use menus for each guest. Menus are also available digitally to access by personal device.

TABLE TOPS

Table tops at the Maven are covered with clean fresh paper and/or linen for each guest. 

 

CONTACTLESS SIGNATURE

As a preventative measure, our staff are the only people signing our screens, until such time as the pandemic is over. Receipts are emailed to you, although you may request a paper receipt. Customer credit cards are sanitized whenever handled by our staff. 

SECURE TAKE OUT

We will package your take out order with extreme care, wearing gloves, mask and following strict kitchen protocols. From start to finish your food is handled with utmost care. 

CURBSIDE PICK UP AVAILABLE

Simply call from the parking lot when you arrive and we will bring your order to your vehicle. 

 

ENHANCED DELIVERY

A great way to get the deliciousness of the Maven right to your door is our delivery. Our drivers follow strict kitchen hygiene for packing your order, always wearing gloves and mask when handling food containers, whether in our facility or at your location. 

CONTACTLESS DELIVERY

We are happy to leave your order in a place that you designate such as a front porch. We will notify you when your order has been delivered. Please indicate your instructions in your ordering notes.

 

GRAB & GO

All fresh pastries are now wrapped in plastic or served from behind the counter by a Maven team member using tongs, gloved and freshly washed hands. Just let us know what you would like!

COFFEE SERVICE

Coffee and tea are being served from behind the counter to prevent public interaction with the airpots, creamers and condiments. We will be happy to fill your coffee exactly the way you like it. Please note that we are unable to fill personal cups during this period. 

 

TRAINING

We have implemented increased training and supervision to strictly follow CDC and State of New Mexico guidelines. 

 

Through these precautions and our care for you, we endeavor to make the Chocolate Maven your choice as one of safest places to eat in Santa Fe, as well as the healthiest and most delicious.