ABOUT CORONAVIRUS 

The Chocolate Maven is closely monitoring the COVID-19 situation. Our goal is to serve you healthy food and baked goods in the safest possible manner and minimize the risk of transmission of  COVID-19. We want to be confident that you can trust in the Chocolate Maven.

 

NEW PROTOCOLS

We have implemented numerous new protocols above and beyond our regular high standard of cleanliness, to make sure you can trust The Maven for the healthiest food and service.  

 

These include:

 

INCREASED DISINFECTING

We have implemented ongoing cleaning of food contact and public use surfaces throughout the customer and and kitchen areas, using food grade sanitizer approved for food contact surfaces. We use extra care in the high use areas such as the front counter, railings, door handles and bathrooms. 

 

HANDWASHING, GLOVES & MASKS

Maven team members are maintaining a strict code of hand washing combined with use of disposable gloves. Hand washing has been shown to be one of the most important preventatives of the transmission of COVID-19. Food handlers of finished product are also using fresh gloves, and single use gloves, which help prevent the transmission of microbes as well as discourage touching of face. The entire the Maven team, from office to delivery are wearing face masks.

 

MENUS  

We have implemented single use menus for each guest, and are also encouraging using personal device to access our menu. 

TABLE TOPS

Table tops at the Maven will be covered with clean fresh paper and/or linen for each guest. 

CHAIRS

Chairs are wiped with sanitizer after each use. 

CONDIMENTS

Salt, pepper, mustard, ketchup and other condiments now off the table and served individually upon request.

 

CONTACTLESS SIGNATURE

As a preventative measure, our staff are the only people signing our screens, until such time as the pandemic is over. Receipts are emailed to you, although you may request a paper receipt. Customer credit cards are sanitized whenever handled by our staff. 

SECURE TAKE OUT

We will package your take out order with extreme care, wearing gloves, mask and following strict kitchen protocols. From start to finish your food is handled with utmost care. 

CURBSIDE PICK UP AVAILABLE

Simply call from the parking lot when you arrive and we will bring your order to your vehicle. 

 

ENHANCED DELIVERY

A great way to get the deliciousness of the Maven right to your door is our delivery. Our drivers follow strict kitchen hygiene for packing your order, always wearing gloves and mask when handling food containers, whether in our facility or at your location. 

CONTACTLESS DELIVERY

We are happy to leave your order in a place that you designate such as a front porch. We will notify you when your order has been delivered. Please indicate your instructions in your ordering notes.

 

GRAB & GO

All fresh pastries are now wrapped in plastic. Most items are served from behind the counter by a Maven team member using tongs, gloved and freshly washed hands. Just let us know what you would like!

COFFEE SERVICE

We have eliminated self serve coffee and tea. Coffee and tea are being served from behind the counter to prevent public interaction with the airpots, creamers and condiments. We will be happy to fill your coffee exactly the way you like it. Please note that we are unable to fill personal cups during this period. 

 

TRAINING

We have implemented increased training and supervision to strictly follow CDC and WHO guidelines. 

 

Through these precautions and our care for you, we endeavor to make the Chocolate Maven your choice as one of safest places to eat in Santa Fe, as well as the healthiest and most delicious. 

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©2019 Chocolate Maven Bakery & Cafe | 821 W. San Mateo Road, Santa Fe, NM 87505  USA | 

505.984.1980